“This is the best member service concept I’ve seen in years.”
Michael McCarthy, GM/CEO |
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“This software is great! Admiral’s Cove members are very impressed with how quickly the staff is able to greet them by name, furthering our goal of exceeding members’ expectations. Our Team has truly enjoyed working with Brian Warren and they all agree that he has been a pleasure to work with.”
John Herring, CEO/GM |
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“The Member Name Game is a great way for our employees to learn members’ names and have fun with it. It is a tool that truly works but doesn’t feel like work. Brian Warren is a pleasure to work with and is incredibly supportive in helping your organization to get the program up and running.”
Ann Van Dyke, HR Director |
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“The Member Name Game has been a great addition to our staff training. Like most clubs in our area we triple our summer staff with the addition of many part-time college students who are not that familiar with our membership. With MNG we have been able to quickly and effectively teach them the members’ names. The members have taken notice and our staff feel more comfortable talking and interacting with them. Our senior staff and management all play for bragging rights to see who can get the higher score. As a chef, the MNG has given me the ability to get my kitchen staff familiar with membership which is great with all of the chef attended stations that we do. This is by far the best name training tool that I have ever seen.”
James Kremer CEC |
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“We are also impressed with the ease of use and training, as well as the accessibility of the provider, particularly Brian Warren!”
Donald “Chip” Misch, CCM |